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Ashley Valadez

Ashley Valadez

Ashley is a seasoned Customer Success professional with over 14 years of experience across a variety of industries. In 2023 she was honored with the Customer Success Excellence award for her dedication to building strategic partnerships and ensuring customer success. Currently working in Digital Customer Success, Ashley focuses on delivering impactful 1:many events. She holds a Bachelor's degree in Communication and a minor in Public Relations. Outside of work, Ashley enjoys reading horror novels, visiting local coffee shops, and exploring her home state of Texas with her husband and two children.

Testimonial Questions Reps Need to Ask Their Customers

Not all testimonials are created equal — use these 25 smart questions to capture customer stories th...

Ashley Valadez

Highly Recommended

How the Customer Journey Funnel Revamps Traditional Methods and Drives Business

Ashley Valadez

6 Best Software Review Sites You Need to Be On

Ashley Valadez

How to Calculate Customer Lifetime Value (CLV) & Why It Matters

Ashley Valadez

Looking to elevate customer experience?

Ashley Valadez recommends these Customer Onboarding Templates to lead your new customers through their first several months.