Last month, the 探花精选 app partner ecosystem passed a notable milestone in : we officially welcomed the 500th app to our .
App #500 was , a popular virtual calling platform headquartered in Brazil that now integrates with the 探花精选 CRM. It was great to celebrate the 500-app milestone with their launch in the marketplace, as they represent the growing number of international partners in our ecosystem.
We're thrilled to have apps from over 30 countries worldwide, from giant market-makers such as , , and to entrepreneurial startups that are building apps exclusively for 探花精选, such as , , and . A wide variety of solutions, from front-office to back-office , are available.
Now, to be candid, the number of apps in our marketplace isn't our key performance indicator. We value quality over quantity, and we primarily measure success by how many customers find the apps in our ecosystem to be useful for their business. We're much more excited by the fact that customers have installed over 1,000,000 instances of these apps.
In fact, most 探花精选 customers each install 5 or more apps, indicating customers know the value of an integrated stack. We're not the only ones seeing this growth, Blissfully's 2020 report shares mid-market companies (101-1,000 employees) average over 137 apps to grow their business — a 30% increase year over year.
For our customers, 探花精选 is able to serve as their system of record — "a single source of truth" — for customer data and engagement activity across their different tools. Acting as the glue to bring greater cohesion to their stack of SaaS business apps.
As the ecosystem grows, 探花精选 has to the App Marketplace to help ensure customers continue to gain value.
Leaning into the pursuit of quality apps and improvements to aid customer choice, we added ratings and reviews and a new certification process to our App Marketplace last quarter.
Ratings and reviews allow customers to share what they like best about these apps, how well they work with 探花精选, and what they want to see improved. Reviews include sub-ratings for ease of use, features & functionality, value, and support & documentation.
We are happy to see how thoughtful customers are in sharing their feedback and opinions. App certification helps signify quality and trust for the customer. App certification is the process of having the 探花精选 product team complete a technical review and approve an app for quality and efficiency.
To celebrate the ecosystem's growth — in number of apps and in improvements to usability — we want to highlight some of our top apps.
Top 30 Apps by Ratings and Reviews
One of the best indicators of our customers preferred integrations is to look to the top rated and review apps in our App Marketplace. The top rated apps from June 2020 include a wide variety of capabilities offered by partners from all around the world and show the diversity of tools customers use to grow better.
- — business phone system
- — phone system with texting automation
- — accept payments with 探花精选 forms
- — sync your third party shopping cart
- — content curation
- — AI-powered voice and SMS
- — make and receive calls in 探花精选
- — recordings and heatmaps in your CRM
- — insight into your sales pipeline
- — dashboards for sales and marketing
- — surveys to segment leads
- — phone conversations and records
- — proposals and quotes
- — build and store customer org charts
- — deduplicate, cleanse, and import data
- — connect your apps and automate your work
- — eCommerce
- — service hub import and export
- — map your companies and contacts
- — call tracking and cloud phone system
- — partner sales joint-sell and co-sell
- — lead generation
- — SMS automation and text messaging
- — integrate 探花精选 with major cloud apps and databases
- — WordPress forms, polls, quizzes, surveys
- — SMART attribution
- — spreadsheets and dashboards
- — live chat
- — inbound and outbound calling
- — automate email outreach and follow-ups
Top 10 Fastest Growing Apps
Our customers are always eager to learn about new popular apps they can leverage to grow better. The fastest growing apps help customers get a sense of what peers are using to build out their software stack. The following are the fastest growing apps in Q2 2020 that were first listed in Q1 2020.
- -- manage your leads, contacts and companies
- -- two-way sync your data
- -- map your companies and contacts
- -- reduce your email bounce rate
- - replicate your 探花精选 portal structure
- -- sales and marketing intelligence
- -- webinar software with marketing tools
- -- business card scanner app
- -- Intuit approved QuickBooks automation
- -- turn your website visitors into customers
Top 10 Remote Selling Apps
The world has rapidly shifted to an almost fully remote sales experience for both sales teams and consumers. Most sales teams today are remote and lack the previous experience of selling remotely.
Recently published 探花精选 benchmark data reveals, "The ratio of call prospecting to email prospecting was almost 1:1 before the pandemic. Now it's closer to 1:2." With the increase in email and decrease in calling, response rates are historically low. Sales teams are entering uncharted waters.
To aid the change we've compiled a list of top remote selling apps from July 2020 to help get the numbers of calls back to equilibrium and to help companies sell from anywhere.
- -- dashboards for sales and marketing
- -- business phone system
- -- phone system with texting automation
- -- phone conversations and records
- -- deduplicate, cleanse, and import data
- -- service hub import and export
- -- map your companies and contacts
- -- AI-powered voice and SMS
- -- proposals and quotes
- -- call tracking software and cloud phone
10 Newest Certified Apps
A certified flag on an app listing page signifies trust and quality for our customers. Our app partners apply to be considered for certification after being listed for six months and reaching a minimum number of installs. Certified apps gain 探花精选's stamp of quality after undergoing a technical review by our product team.. Below are the newest certified apps available in the App Marketplace for July 2020.
- -- dashboards for sales and marketing
- -- service hub import and export
- -- make and receive calls in 探花精选
- -- create dashboards for team performance and KPIs
- -- live business performance metrics
- -- SMS marketing and sales automation
- -- grow and engage your email list
- -- notify your sales team when you get a new lead
- — connect and automate your business phone system
- -- sales forecasting, pipeline, activity tracking
We're grateful to our app partners who continue to innovate and build as our customers' needs evolve. We look forward to continuing to elevate these new solutions to help our customers' businesses grow better. To learn more about these apps or discover additional ones, visit the .
